Modern Slavery Statement for Croydon Carpet Cleaners

Croydon Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the principles and controls that guide our operations, helping to ensure that modern slavery, human trafficking, forced labour, and child exploitation have no place in our business or supply chains. We recognise that even service-based businesses can be exposed to risk through labour providers, equipment suppliers, laundering services, and subcontracted work. For that reason, our approach is built on prevention, vigilance, and accountability.

We operate a zero-tolerance policy toward all forms of modern slavery. This means we will not knowingly work with any person or organisation involved in coercion, debt bondage, servitude, or exploitation of vulnerable workers. Every worker involved in Croydon Carpet Cleaners services must be treated with dignity, paid lawfully, and able to work freely. Our management team is responsible for embedding this standard across daily operations, procurement decisions, and contractor oversight.

To support this commitment, we maintain clear internal controls covering recruitment, onboarding, and supplier selection. We expect all employees and associates to understand the warning signs of exploitation and to act promptly if concerns arise. Modern slavery prevention is not a one-time task; it is an ongoing responsibility that shapes how Croydon Carpet Cleaners engages with people, products, and partners.

Our supplier due diligence process is designed to reduce risk across the supply chain. Before any new supplier is approved, we assess factors such as labour practices, country of origin, use of subcontractors, and the transparency of workforce arrangements. Where appropriate, we request declarations confirming compliance with anti-slavery laws and ethical employment standards. If concerns are identified, we seek clarification, additional evidence, or alternative providers.

We also conduct supplier audits proportionate to the level of risk. These audits may include document reviews, checks of employment practices, and verification of wage and working-time records where relevant. High-risk suppliers are monitored more closely, and repeated non-compliance may lead to suspension or termination of the relationship. By using supplier audits consistently, Croydon Carpet Cleaners aims to maintain a responsible and resilient supply chain.

Training plays an important role in ensuring that staff understand how to identify and respond to potential abuse. Relevant team members are encouraged to notice indicators such as restricted movement, signs of intimidation, unsafe living conditions, or workers who appear unable to speak freely. Awareness helps us maintain an ethical culture and strengthens the practical value of our modern slavery controls.

We provide multiple reporting channels so concerns can be raised safely and without fear of retaliation. Employees, suppliers, and other business partners may report suspected issues through line management, senior management, or a confidential internal escalation route. Reports are treated seriously, investigated promptly, and handled with sensitivity. We make it clear that anyone who raises a concern in good faith will be supported and protected from victimisation.

Where a concern is substantiated, we will act decisively. This may include engaging with the supplier, requiring corrective action, pausing work, or ending the relationship if the issue cannot be resolved. Where necessary, we will also cooperate with relevant authorities and specialist organisations. Our objective is not only to comply with the law but to help prevent harm and contribute to broader efforts against exploitation.

Annual review is an essential part of this statement. At least once every year, we review our policies, supplier controls, training arrangements, and reporting outcomes to assess effectiveness and identify opportunities for improvement. The review is led by management and considers any incidents, sector developments, and changes in legal expectations. This process ensures that the statement remains current and that Croydon Carpet Cleaners continues to strengthen its safeguards over time.

We expect every employee, contractor, and supplier to share responsibility for ethical conduct. Compliance with anti-slavery expectations is a condition of working with our business. We will continue to promote transparent labour practices, fair treatment, and respectful working conditions in all areas where we have influence. As part of this commitment, our modern slavery controls are reviewed alongside other business risks to ensure they remain practical and effective.

Croydon Carpet Cleaners reaffirms its determination to operate without exploitation in any form. Through our zero-tolerance policy, ongoing supplier audits, accessible reporting channels, and annual review process, we aim to uphold human rights and maintain high standards throughout our operations and supply chain. This statement reflects our present approach and our continuing commitment to responsible business practice.