Croydon Carpet Cleaners Modern Slavery Statement

This Modern Slavery Statement is made by Croydon Carpet Cleaners in recognition of our responsibility to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to upholding the highest standards of ethical conduct, protecting human rights, and promoting fair working conditions in every aspect of our carpet cleaning and related services.

Our Commitment and Zero-Tolerance Policy

Croydon Carpet Cleaners adopts a strict zero-tolerance approach to all forms of modern slavery, human trafficking, forced labour, debt bondage, child labour, and exploitation. We do not accept, condone, or overlook any practice that undermines the dignity, safety, or freedom of individuals. This commitment extends to all employees, agency workers, contractors, and suppliers who contribute to our services.

Our leadership team is responsible for promoting an ethical culture in which exploitation is never tolerated and where concerns about modern slavery are taken seriously, investigated promptly, and addressed robustly. Any confirmed breach of this policy may result in the termination of business relationships or disciplinary action, as appropriate.

Our Operations and Supply Chains

Croydon Carpet Cleaners operates within the cleaning services sector, providing carpet, upholstery, and related cleaning services to residential and commercial customers. Our activities involve sourcing cleaning products, machinery, personal protective equipment, and support services from a range of suppliers and service providers.

We recognise that certain stages of our supply chain, such as the manufacture and distribution of cleaning products and equipment, may present higher risks of labour exploitation. We are committed to working only with suppliers who share our ethical standards and demonstrate clear efforts to prevent modern slavery in their own operations and supply chains.

Supplier Standards and Audits

To uphold our zero-tolerance approach, Croydon Carpet Cleaners expects all suppliers to comply with applicable labour, employment, and human rights laws and to implement robust measures to prevent modern slavery. We communicate our expectations to key suppliers and may request supporting information about their practices and policies.

Where appropriate, we conduct supplier due diligence and audits, which may include reviewing their policies on modern slavery, assessing their worker welfare practices, and evaluating the transparency of their own supply chains. If we identify potential risks or non-compliance, we will engage with the supplier to seek corrective actions and may review the continuation of the business relationship if necessary.

Employee Awareness and Reporting Channels

We strive to ensure that our employees and workers understand what modern slavery is, can recognise potential warning signs, and know how to respond to concerns. Croydon Carpet Cleaners provides guidance to staff on ethical conduct, respect for human rights, and the importance of raising concerns about suspected exploitation, whether within our own operations or in relation to suppliers or customers.

We maintain clear internal reporting channels so that any employee, contractor, or other stakeholder can raise a concern in good faith without fear of victimisation or retaliation. Concerns may be reported directly to line managers or to senior management. All reports are treated seriously, handled sensitively, and investigated promptly. Where necessary, we will escalate matters to appropriate external authorities.

Risk Assessment and Continuous Improvement

Croydon Carpet Cleaners regularly reflects on areas of potential risk within our business and supply chains. We consider factors such as the nature of the products we purchase, the locations from which they are sourced, and the employment practices of our suppliers. This helps us to prioritise actions and focus on areas where the risk of modern slavery may be greater.

We are committed to ongoing improvement in our approach. This includes reviewing our procurement practices, seeking assurances from suppliers, and considering further training or guidance for staff as appropriate. Our goal is to build long-term relationships with suppliers who demonstrate a shared commitment to ethical and responsible business conduct.

Annual Review and Approval

This Modern Slavery Statement will be reviewed at least once every year to ensure it remains current, effective, and aligned with legal requirements and best practice. As part of the annual review, we will evaluate our actions over the previous year, assess the effectiveness of our measures, and identify opportunities to strengthen our approach.

The updated statement will be approved by the leadership of Croydon Carpet Cleaners and made available to our stakeholders. Through this ongoing process, we aim to enhance transparency, accountability, and the protection of human rights in all areas of our business.